Locked away in corrections institutions with only limited contact with their families and friends, it’s easy for inmates to feel isolated. Thanks to technological advancements, families and friends can now catch up with their incarcerated loved ones from home. An internet-connected computer fitted with a webcam allows live communication between homes and corrections institutions. Through highly-advanced technology, Securus Technologies, a top provider of technological solutions to individuals and institutions in the field of civil and criminal justice has connected thousands of inmates and their loved ones besides providing technological assistance to investigators and law enforcers.
For years, Securus Technologies has put the interest of their clients before any other. However as reported by PR Newswire, it’s inevitable that rogue companies interested in turning in huge profits than serving their clients don’t mind bending below the set integrity standards in the industry. One such company is Global Tel Link (GTL).
Contracted by the Louisiana Department of Corrections to provide communications services to inmates, GTL were found by Louisiana Public Service Commission (PSC) to have tampered with the timing of calls such that each call had an extra 15 or 36 seconds. In addition, the company’s telephones were programmed to charge calls at higher rates than it normally charges or is allowed by the PSC. GTL is also accused of double billing of calls. As a result, Louisiana taxpayers paid extra but unnecessary charges totaling $1,243,000. Full story on PR Newswire.
Protecting the Public from Fleecing
Through CEO Richard A. Rick, Securus Technologies has vowed to protect the public from fleecing by rogue companies. The company will expose serious breaches of integrity by GTL in an attempt to coerce the firm to raise their integrity standards. Hopefully, the exposure of rogue companies’ illegal and fraudulent activities will discourage their bad business practices and help retrieve some of the industry’s lost integrity.
One of the largest providers of technological services to inmates, corrections institutions and law enforcers, Securus Technology has also been a great help to investigators and agencies concerned with public safety. In addition, according to crunchbase.com the company provides rapid response in emergencies as well as assistance in incident management. It is based in Dallas, Texas.